Frequently Asked Questions

Q: How do I take part in the promotion?

A: You will have to visit any participating outlet (supermarkets, hypermarkets, groceries, convenience stores, drug stores, petrol stores, wholesaler stores) in the Philippines and purchase any of the specially marked Frito Lay promotional packs. Participating Products said below.

 

After making the purchase, you will need to locate the QR code on the pack and peel the two-layer sticker to reveal the unique participation code. Simply scan the QR code and visit https://winwithfritolay.com, fill in your personal details, unique participation code and upload receipt.

 

Entries and receipts will be verified within 2 business days. Upon verification, you will receive a confirmation email with the rewards page link and steps on how to claim your reward.

 

Q: What product should I purchase to be able to participate in the promotion?

1.       Lay’s Classic 50g

2.       Lay’s Classic 170g

3.       Lay's Sour Cream & Onion 50g

4.       Lay's Sour Cream & Onion 170g

5.       Lay's Cheddar & Sour Cream 170g

6.       Lay's Barbecue 170g

7.       Lay's Swiss Cheese 50g

8.       Lay's Nori Seaweed 50g

9.       Lay's Honey Butter 50g

10.    Lay's Barbecue 50g

11.    Ruffles Original 170g

12.    Ruffles Cheddar & Sour Cream 170g

13.    Ruffles Sour Cream & Onion 170g

14.    Ruffles Cheddar & Sour Cream 50g

15.    Lay’s Stax Original 135g

16.    Lay’s Stax Sour Cream & Onion 135g

17.    Lay’s Stax Extra Cheese 135g

18.    Lay’s Stax Barbecue 135g

19.    Lay’s Stax Original 105g

20.    Lay’s Stax Sour Cream & Onion 105g

21.    Lay’s Stax Extra Cheese 105g

22.    Lay’s Double Crunch Smokin’ Barbecue 170g

23.    Lay’s Double Crunch Extra Cheese 170g

24.    Lay’s Double Crunch Overloaded Nori Seaweed 170g

25.    Lay’s Double Crunch Smokin’ Barbecue 50g

26.    Lay’s Double Crunch Extra Cheese 50g

27.    Lay’s Double Crunch Overloaded Nori Seaweed 50g

28.    Cheetos Crunchy Midsize 95g

29.    Cheetos Crunchy Cheese 215g

30.    Cheetos Cheddar & Jalapeno 215g

31.    Cheetos Corn Puffs 200g

32.    Doritos Nacho Cheese 65g

33.    Doritos Nacho Cheese 190g

34.    Doritos Taco 190g

35.    Doritos Smokin’ BBQ 190g

36.    Cheetos Cheddar & Jalapeno 8 oz

37.    Cheetos Crunchy Cheese 8 oz.

38.    Cheetos Crunchy 20.5oz

39.    Lay's Sour Cream & Onion, 6.5 oz.

40.    Lay's Classic 15oz

41.    Ruffles Original 6.5oz

42.    Ruffles Sour Cream & Onion 6.5oz

 

Q: Where can I purchase the qualifying product(s) to participate in this promotion?

A: During the Promotion period, visit any participation outlets (supermarkets, hypermarkets, groceries, convenience stores, drug stores, petrol stores, wholesaler stores).

 

Q: Who can qualify in this promotion?

A: This promotion is open to Philippine residents at the time of entry, aged 18 years old and above.

 

Q: Who cannot qualify in this promotion?

A: Any employees of the Organizer and the Administrator, (or any of its group undertakings, distributors and its agencies who are directly connected with the creation and administration of this Promo), and immediate families (spouses, and parents, siblings, children and each of their spouses and household members) are excluded from entering this Promo.

 

Q: When does the Promotion start and end?

A: The promotion period starts on 12:01am (Philippine Time) March 1, 2025 and ends at 11:59pm (Philippine time) on July 31, 2024.

Promotion period is defined as the period when the entrant can purchase the promoted qualifying Frito Lay packs in the stores.

 

Q: When does the Redemption period start and end?

A: The redemption period starts on 12:01am (Philippine Time) March 1, 2024 and ends at 11:59pm (Philippine time) on August 31, 2024.

Redemption period is defined as the period when the entrant who have purchased any qualifying Frito Lay packs within the promo period, enters their code and uploads receipt to collect and select their rewards voucher.

 

Q: May I participate in this promotion more than once?

A: Yes, you may participate in this promotion more than once if you have purchased more than one (1) qualifying Frito Lay product. Only one (1) unique purchase or one (1) unique participation code is valid for one (1) entry.

 

If you have purchased more than one (1) qualifying Frito Lay product within a receipt, you may upload the same receipt following the number of total unique participation code(s) you have. We will then verify your entry accordingly.

 

Q: How will I know if my reward claim is successful or unsuccessful?

A: Upon submission of your entry, our customer service team will validate your receipt within 2 business days, you will then receive an email/SMS confirming your entry.

 

If your entry is successful, you will receive the rewards page link to visit and browse to choose and redeem your reward. If your entry is unsuccessful, you will be notified via email/SMS stating the reasons why your claim was deemed unsuccessful.

 

If you are facing issues or have not received an update regarding your reward voucher and reward details, please contact our promotional helpline at contact@winwithfritolay.com or give us a call at 1800 1550 0083 between 9:30am – 4:30pm, Monday – Friday (excluding weekends and Philippine public holidays) throughout the promotion period.

 

Q: Is there a validation process?

A: Yes, once you have successfully uploaded your receipt, our customer service team will review the official receipt within 2 business days. If you have not received any email from us. You may reach out to our customer service team.

 

Q: What constitutes to an unsuccessful entry?

A: If your entry is unsuccessful, it could mean a few things. In order for your entry to be successful, the below applies.

• Legible text - all text on the receipt must be clear

• Date of purchase - must be between 12.01am 01/03/2024 to 11.59pm 31/07/2024

• Products - must be participating Frito Lay snacks

 

Q: How will I receive my reward(s)?

A:

Mid-Size Bags and Big-Size Bags

You will receive your reward e-Voucher with redemption details via Email. Depending on the reward you select, some rewards can be claimed physically in merchant’s stores, while some have online redemption vouchers.

 

Q: Do I need to retain my unique participation code and physical receipt?

A: It is mandatory to retain or withhold a photo of your physical receipt as proof of purchase and the unique participation code that is located on the Frito Lay pack, as this would be the information we require to verify your purchase and entry, should you come across any issues.

 

Q: Can I exchange my reward?

A: No, your reward cannot be exchanged for other rewards once you have received your reward voucher and reward details. Reward cannot be transferred, shared, or assigned to a different party in any other manner and/ or sale or resale.

 

Q: What happens if I had misplaced my reward voucher(s) and reward detail(s)? May I request for a new one?

A: If you have misplaced your reward voucher(s) and reward detail(s), kindly contact our promotional helpline at contact@winwithfritolay.com or give us a call at 1800 1550 0083 between 9:30am – 4:30pm, Monday – Friday (excluding weekends and Philippine public holidays).

 

Our customer service team will require your unique participation code and personal details to locate your entry.

 

Q: I cannot find the QR code and/or the unique participation code on the promotional Frito Lay pack. What do I do?

A: If you are not able to locate the QR code and/or unique participation code, kindly contact our promotional helpline at contact@winwithfritolay.com or give us a call at 1800 1550 0083 between 9:30am – 4:30pm, Monday – Friday (excluding weekends and Philippine public holidays).

 

Q: What happens if my contact details have changed during the promotion?

A: If your contact details have changed during the Promotion, it is your responsibility to notify us at our promotional helpline at contact@winwithfritolay.com or give us a call at 1800 1550 0083 between 9:30am – 4:30pm, Monday – Friday (excluding weekends and Philippine public holidays).

 

Q: Who do I contact if I have questions regarding this promotion?

A: You may reach out to our promotional helpline at contact@winwithfritolay.com or give us a call at 1800 1550 0083 between 9:30am – 4:30pm, Monday – Friday (excluding weekends and Philippine public holidays).

 

Q: Who do I contact if I have questions regarding Frito Lay and Frito Lay’s products?

A: You may reach out to Frito Lay’s Facebook page here: https://www.facebook.com/laysphilippines?mibextid=LQQJ4d

 

Logo - Frito-Lay
Got questions?
Call us at 1800 1550 0083
Email contact@winwithfritolay.com
9:30 AM to 5:00PM, Mondays to Friday, excluding weekends and public holidays
Terms and Conditions apply.
Promo runs from 1 March 2025 - 31 July 2025.
Copyright 2025. All Rights Reserved.